About Us
We, DiecastBase, are an online seller from Hong Kong, providing variety of high quality die-cast collectable models. We have been in online business on ebay serving customers from worldwide for years. Our vision is to promote different die-cast models to die-cast collectors and fans. Our mission is to provide great and authentic items to you at competitive price with reasonable shipping charge.
Shipping and Combine Shipping
DiecastBase charges accurate shipping cost. We do Combine shipping to save your money. Buy more, save more. We ship your items mainly by Hong Kong Post. You may also choose to ship by express companies, such as Fedex, UPS and DHL. Tracking number will be provided after shipped.
Packaging
DiecastBase handle your order with care. We will wrap your items by layers of bubble paper to ensure its good condition.
Customer Services
DiecastBase care about what your want, what you get and how you feel. Please contact us via email or MSN. Our return policy allows a 30-day money back guarantee period (excluding shipping charges). If you found your item with any factory defect within 30 days after shipped, please let us know. We will replace it or refund your money after you return the item to us in original condition.
Payment Methods
DiecastBase accepts payment via Paypal. For Westernunion Instant Money Transfer, International Bank Transfer and any other negotiable means, please email us for details.
Contact Us
If you have any question, please feel free to contact us.
Our email/MSN: diecastbase@hotmail.com
Our facebook: diecastbase@hotmail.com
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