Trace & Track

Tracking Your Orders

Thank you for ordering from DiecastBase. We mainly ship your orders by Hong Kong Post, Sing Post and Swiss Post. It covers almost everywhere in this world. Three shipping options are available, namely registered air mail, air parcel mail and ems express.

Most of orders are to be sent within 1-3 business days from Mon to Sat (unless otherwise indicated or notified) and an email notification will be sent informing you of tracking information afterwards.

If you don't see our email notification in your email inbox, please check the Junk Mail / SPAM folder. Certainly, you may also contact us for update of delivery status.

In our email, we will state clearly (i) the items included in this shipment, (ii) sent date, (iii) shipping address and (iv) tracking number. You may enter the tracking number in the coressponding links below to retrieve the current shipping status.

Hong Kong Post Trace and Track Hong Kong Post Tracking Number

EMS / Speedpost (EA*********HK); takes about 3-7 working days to arrive.

Air Parcel Mail (CP*********HK); takes about 7-18 working days to arrive.

Registered Airmail ( RB*********HK / RC*********HK / LK*********HK / LX*********HK / AY*********HK ); takes about 14~21 working days to arrive.

Sing Post Trace and Track Singapore Post Tracking Number

Registered Airmail (RQ*********SG); takes about 14~21 working days to arrive. Shipments with these types of tracking number are processed by Sing Post. Please allow up to 24 hours for information updated on Sing Post.

Swiss Post Trace and Track Swiss Post Tracking Number

Registered Airmail (RS*********CH) or (18 digits tracking number); takes about 14~21 working days to arrive. Shipments with these types of tracking number are processed by Swiss Post.

* All delivery times are "estimates" given by corresponding official. Transit times can vary for different places. Customs can, and does cause delays on cross-border shipments.

You may also trace and trace your orders with tracking number provided from corresponding post offices. Click below links.

Country EMS / Speedpost Air Parcel Mail Registered Air Mail Republic Zealand Sing Post Sing Post Sing Post Korea Kingdom
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